Frequently asked questions.
Everything you need to know about sharing files.
Which devices can I share files from?
You can share files from a computer or an Android or iOS mobile device.
What is the maximum file size?
Maximum file size is 3072 MB.
What is the maximum time for file sharing?
The maximum file sharing time is 3 days.
Can I set a password that will be used to download the file?
Yes, after uploading the file to the server, you can generate a random password that will need to be entered before downloading the file.
How can I specify the number of days after which the file will be deleted?
After uploading the file to the server, you can specify after what time it will be automatically deleted. If you do not use this option then the file will be deleted after 7 days.
How can I specify the number of downloads after which the file will be deleted?
After uploading the file to the server, you can specify after how many downloads it will be automatically deleted. If you do not check this option then the file will be deleted after 7 days or after the time you have specified.
Can I delete the file at any time?
Yes, at any time you can manually delete a file using the delete link generated after sharing the file, no matter what automatic removal options you have chosen before.
Can I set the option to delete a file after a certain number of days and delete after a certain number of downloads?
Yes, in this case the file will be deleted depending on which condition is met first.
If I forget the password protecting the file, can I ask for a reminder?
After generating the password, it is known only to the person sharing the file and if you forget it, you cannot recover it.
If I forget links to download / delete the file, can I ask you for a reminder?
Each link is generated automatically and can be saved only when the file is sent to the server.
How can I get additional help or provide feedback?
Contact with us is possible using the form in the Contact menu.
Which file types are not allowed?
Public uploads reject these file extensions: .exe, .rar, .bat.
Uppercase and lowercase extensions are treated the same. File size limits and the rules against unlawful or harmful content also apply.
Still need an answer?
Contact us — we’re happy to help.